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FREE Delivery On Orders Over £49*
Free Delivery over £49*

Local & National Delivery

Delivery

We dispatch our deliveries Monday to Friday (excluding public and bank holidays).

If we have delivered the incorrect item to you, or your purchase has arrived damaged please contact us within 72 hours of recieving your order, providing images where necessary to prove damage to goods.

Should you wish to return an order the postage is at the expense of the customer.

Shipping

Enjoy free shipping on orders over £49* to mainland United Kingdom.

Order Under 1.8kg

Royal Mail 24hr - £3.79

Royal Mail 48hr - £2.89

Order Over 1.9kg

DPD - £3.99

 * ❄️ For Frozen Goods please see Shipping Details Below

Shipping Surcharges

The charges below reflect the addition fees we are charged by DPD and will be automatically calculated at checkout. Orders qualifying for free delivery will also be liable to incur additional fees in the following postcodes:

DPD Delivery

Postcodes:

AB36-38,AB55-56 - £19.99

BT - £29.99

HS1-9 - £19.99

IM - £19.99

IV1-56, IV60-63 - £19.99

KA27-28 - £19.99

KW1-17 - £19.99

PA20-78 - £19.99

PH1-4, PH50 - £19.99

PO30 - £29.99

TR210, TR220, TR230, TR240, TR250 - £29.99

ZE1-3 £19.99

 

Where Do We Deliver?

Please note, UK refers to mainland UK and excludes the Scottish Highlands, Scottish Islands, Channel Isles, Scilly Isles, Isle of Wight, Isle of Man and Northern Ireland. 

 

UK  STANDARD Under 1.9kg  £2.89 

3-5 Working Days
*Service Royal Mail 48hours.

UK STANDARD Over 1.9kg  £3.99

1-2 Working Days
*Service DPD Next Day.

UK

Orders Over £49**  FREE

 1-2 Working Days
*Service DPD Next Day.
**Excludes Frozen items

West Cornwall Big & Bulky
Raw / Frozen ❄️

FREE on orders over £150

1-3 Working Days

This service is available for customers on our local delivery route buying raw and frozen goods only.

Minimum spend of £49
£6.99 Delivery charge applies if under £150.

 

 

Delivery options - 

Non-Frozen Delivery

Toys, accessories, treats, chews, dry and wet food. Excludes Frozen products.

Order weight up to 2kg

Royal Mail 48 £2.89

Royal Mail 24 £3.79

DPD Tracked £5.99

FREE DPD Tracked Delivery on Orders Over £49

Order weight over 2kg

DPD Tracked £6.99

FREE DPD Tracked Delivery on Orders Over £49

Standard National Delivery orders are shipped across Cornwall and the rest of mainland UK, excluding the Scottish Islands & Highlands, Northern Ireland, Isle of Wight, Guernsey. Depending on parcel weight, delivery starts at £2.89 for under 2kg and £6.99 if over 2kg or free postage on orders over £49. National Delivery orders over 2kg will be sent via DPD Courier, or Royal Mail if under 2kg. Our DPD deliveries go out with next day delivery, excluding weekends. Delivery can take up to 3 working days. To qualify for next day delivery, your order will need to be placed before 10am, to allow for processing time and is subject to stock availability. Orders made after this time will be sent the following working day. We always strive to offer the best service possible, however we cannot guarantee all orders made before 10am will be able to be dispatched that day.

❄️ National Frozen Raw Delivery

We offer two types of National Raw Delivery -
Raw Hampers  or *individual frozen items. Deliveries of both types are charged separately. *If you would like to create your own order based on individual raw items there is a minimum order weight of 10kg.

DPD Tracked £6.99

FREE DPD Tracked Delivery on Orders Over £150

Local Delivery

This service is available for customers on our local delivery route, buying raw and frozen goods only. 

Minimum Order Value £49

Delivery £6.99

FREE Delivery On Orders Over £150